DEPOSITS
With regards to all appointment requests, a non-refundable deposit is required to finalize scheduling. The total deposit provided will be deducted from the total balance on the day of service.
Please note, all deposit transactions are considered final and are not refundable. In the event a change in scheduling is requested, the original deposit provided is transferable, so long as the requested schedule change is communicated to Studio MDH via text message at least two business days before the scheduled service date.
Requests for appointment changes submitted after this specified timeframe will result in a forfeiture of the original appointment and deposit submitted. A new non-refundable deposit will be required to schedule a new appointment.
cancelations
Regarding all confirmed appointments, respectfully, we ask that any schedule changes be communicated to Studio MDH via text message at a minimum of 2 business days prior to the scheduled date of service.
Appointment change requests submitted after the specified timeframe will result in a forfeiture of the original appointment and deposit. A new non-refundable deposit will need to be submitted to schedule a new appointment.
LATE ARRIVALS
In relation to late arrivals, a 15-minute grace period will be permitted as a courtesy for unforeseen delays. If arriving past the specified timeframe, the client risks forfeiture of the scheduled appointment along with any deposit submitted.
Consequently, a new non-refundable deposit will be required to schedule a new appointment.
NO CHILDREN
As a courtesy to all clients being serviced and for the safety of all children, please bear in mind, children under the age of 13 are not permitted to enter Studio MDH. Our primary objective is to uphold a serene, hazard free, and tranquil environment for all of our esteemed guests.
Please be advised, if a child under the age of 13 accompanies a client into Studio MDH for a scheduled service, this will consequently result in the cancelation of the scheduled appointment and forfeiture of any submitted deposit. A new non-refundable deposit will be required to schedule a new appointment.